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Revamp Your Checkout: A Guide to Payment Processing Systems

In an era where digital transactions are not just common but expected, the infrastructure that enables online payments plays a pivotal role in the sustenance and growth of e-commerce businesses. Payment processing systems act as the conduit between the consumer, the merchant, the payment network, and the financial institutions involved… 

7 Ways to Reduce Contact Centre Costs

Contact center agents deal with many daily issues, which can lower customer service quality, add to the operational costs and reduce the overall efficiency of the contact center. Thankfully, there are certain steps you can take to avoid higher contact center costs and lower customer service quality. This article will…