Privacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, phone number, and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Communications Consent: By providing your email and phone number, you consent to receive transactional communications from Bankful, including but not limited to account updates, security notifications, and service-related messages.
If you opt in separately, you agree to receive marketing and promotional communications from Bankful via email, SMS, or phone calls. You may withdraw your consent at any time by replying STOP to SMS messages, clicking the Unsubscribe link in emails, or adjusting your communication preferences in your account settings.
SECTION 2 – CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
For marketing messages, we will ask you directly for explicit opt-in consent through a separate mechanism, such as a checkbox.
How do I withdraw my consent?
If after opting in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time by:
- Replying STOP to any SMS message
- Clicking Unsubscribe in marketing emails
- Contacting us at support@bankful.com
- Mailing us at: 196e Campden Hill Road, London, England, W8 7TH or 2985 E. Hillcrest Dr. Suite 209 Thousand Oaks, CA 91362
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – DATA STORAGE & SECURITY
Your data is stored through a secure data storage system.
Payment Information:
If you choose a direct payment gateway to complete your purchase, your credit card data is stored securely and encrypted following the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only stored as long as necessary to complete your transaction and then deleted.
All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, American Express, and Discover.
SECTION 5 – THIRD-PARTY SERVICES
Third-party providers used by us will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us.
Certain third-party service providers, such as payment gateways, have their own privacy policies regarding the information we must provide to them for transactions. We recommend that you review their privacy policies.
If you engage with third-party services, your information may be subject to the laws of the jurisdiction(s) in which they operate. Once you leave our store’s website or are redirected to a third-party application, you are no longer governed by this Privacy Policy.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from being lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no method of transmission over the Internet is 100% secure, we comply with PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 – GDPR & USER RIGHTS
Under the General Data Protection Regulation (GDPR), EU residents may exercise specific rights regarding their personal data. Bankful employs compliance measures to ensure an adequate level of protection when transferring personal data outside the European Economic Area (EEA).
SECTION 8 – AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications take effect immediately upon posting on the website.
If we make material changes to how we collect, use, or share your personal information, we will notify you via email, SMS, or other electronic means where applicable.
If our company is acquired or merged with another entity, your information may be transferred to the new owners so that we may continue providing services to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, or register a complaint, contact our Privacy Compliance Officer at support@bankful.com or by mail at: 196e Campden Hill Road, London, England, W8 7TH or 2985 E. Hillcrest Dr. Suite 209 Thousand Oaks, CA 91362