Bankful is a high-risk payment processor. We review your business up front and explain your terms in plain language.
15+ years in regulated categories
Bankful has run payments for online businesses in complex and regulated categories for more than 15 years.
PCI DSS Level 1
Your customers’ card data is protected under the card industry’s data security standard.
How Bankful handles PCI compliance →SOC 1 Type II, independently audited
An independent auditor tested our controls over a period of time.
Read about our SOC 1 Type II audit →99.95% uptime
Monitored around the clock.
We underwrite regulated categories on purpose — which means real criteria, not a rubber stamp. Here’s how to tell quickly whether we’re a fit.
Specialist underwriters review your business, and they know high-risk categories. We fight for your approval.*
Cards, recurring billing, subscriptions, wallets and dispute tools in one checkout, under one contract.
The same specialists stay on your account. Straight answers, no runaround.
Having your documents ready can help speed up a switch. Gather these and we can move at your pace.
Alicja Burek
“Our online sales have grown by over 30% since implementing Bankful, and customer retention has improved thanks to a seamless purchasing experience.”
Jon Call
“I’m thankful that Bankful was a forward thinking, modern option that was available for me to choose.”
Dr. Taylor
“Getting started was smooth and easy! We didn’t have to reach out much, but when we did, support was fast and helpful. Now, we’ve saved time and definitely seen increased customer satisfaction.”
How approvals work**Bankful is a payment processor and, in some arrangements, provides software and orchestration services under the Bankful Software Agreement. As described in that agreement (§5.11), merchant account services are governed by a separate agreement with the applicable processor of record. Depending on the arrangement, Bankful may be the direct processor of record or may orchestrate routing to a third-party processor. Eligibility to process, including approval, continued processing, holds, freezes, and account termination, is determined at underwriting by the processor of record under its own terms, which vary by provider and may change. Merchants are responsible for understanding and complying with the governing terms of service and acceptable use policy. Merchant onboarding also includes a Hold Harmless agreement under which the merchant acknowledges how responsibility for processing decisions is allocated.